A
new look at Internal Customer Service: Often overlooked in
the "corporate food chain," there are actually two overlooked
recipients of good customer service: the employees and the organization
itself. Learn practical suggestions to make your internal
"customers" happy and more productive through empowerment,
education, sharing information, and following the Business Golden
Rules.
The Day the Black Angus Ran Away
A
motivational program filled with advice about change and "building
bridges." Hear about "When the Black Angus Ran Away,"
and about life's other unexpected and sometimes crazy lessons.
How can we accept and redirect our personal and professional lives?
Find out the importance of taking care of yourself and others,
because...you just never know!
Big Ears and Butterflies
Butterflies are flying in the stomach, and the "knees are
a-knocking." Sound familiar? Have a great time learning
to listen better, give directions, and speak in front of groups.
This session is a "must do" for any staff who will benefit
from improved communication skills. Learn some presentation
skills and how to appear calm in front of a group. Learn some
of the basics of preparing and delivering a presentation or speech,
and tips on better listening.
New Nightmares on Main Street:
Telephones,
Voice Mail and E-Mail!
Are you encountering the latest "Swamp Monsters" of the
New Millennium? Learn "secrets of the trade" on
how to write better e-mails, get through those messages, and how
to "smile" on the telephone! Want to find out about "Minnesota
Nice" Customer Service? Ya, Sure, You Betcha!
Noel
International Training and Consulting 13733 County Highway #4
Lake Park, Minnesota 56554 USA e-mail: morefun@noelint.com
USA Telephone: +1 (612) 801-NOEL +1 (612) 801-6635
Fax: +1 (603) 720-2437
Mexico Telephone: +52 (55) 5535-1548
A
new look at Internal Customer Service: Often overlooked in
the "corporate food chain," there are actually two overlooked
recipients of good customer service: the employees and the organization
itself. Learn practical suggestions to make your internal
"customers" happy and more productive through empowerment,
education, sharing information, and following the Business Golden
Rules.
A
motivational program filled with advice about change and "building
bridges." Hear about "When the Black Angus Ran Away,"
and about life's other unexpected and sometimes crazy lessons.
How can we accept and redirect our personal and professional lives?
Find out the importance of taking care of yourself and others,
because...you just never know! 
Telephones,
Voice Mail and E-Mail! 
